aka.ms/familyverify – family activity reporting for Windows


aka.ms/familyverify : Members of your family group can get reports on their actions. You can learn how to turn activity reporting on or off. For example, if you only want to look at the report online, you can turn off email notifications.

Having trouble with reporting on activities? Here are some things you could try:

Check that your family member’s Microsoft account didn’t expire on their device

Tell them to sign in on their device with their Microsoft account. Start, then go to Settings, then Accounts. Click “Verify” and follow the on-screen instructions to verify their account. If you don’t see the “Verify” button, open Microsoft Edge on their device and go to aka.ms/familyverify to verify their account.

Check the privacy settings on your family member’s device

  • Make sure the diagnostic data level is set to Enhanced or Full by going to Start > Settings > Privacy > Diagnostics & feedback.
  • If you think the device usage data needs to correct, remember that idle time count as screen time but not as usage.

Try rebooting your family’s devices

  • Click Start, then Power, and then Restart.

Make sure your family’s devices have the latest Windows updates

  • Start, then Settings, then Update & Security, then Windows Update. Check for updates, and if there are any, install them. We’re always making changes for the better.

See your child’s device and app use with activity reports – aka.ms/familyverify


Connect family members’ devices through Microsoft Family Safety to allow activity reporting and learn more about how they use the Internet. This feature lets family organizers see what a family member does on the web, in apps, and games.

The Family Safety app or a web browser can use to access this information. You can also get weekly emails with information about what family members did on Microsoft Edge, Xbox, and Windows devices. Organizers can only see what’s going on from devices that are connected.

Turn on activity reporting – aka.ms/familyverify

Note: This task can only complete by a family organizer.

Family Safety app

  1. Open the Family Safety app from Microsoft.
  2. Tap the account of the family member whose activity you want to track.
  3. Tap Settings Flip the Activity reporting switch on.


  1. Sign in to your Family account at family.microsoft.com.
  2. Find the person in your family and click Overview.
  3. Scroll down until you see Activity Settings, Activity reporting, and “On.”

View activity reporting – aka.ms/familyverify

Family Safety app

  1. Open the app for Family Safety.
  2. Find your family member’s name and tap it. Switch between Today and the Last seven days to see what they did today or over the past week.

Note: Turn on the Email me weekly reports switch to get weekly emails about activity reports.


  1. Sign in to your Family account at family.microsoft.com.
  2. Find the person in your family and click Overview.
  3. Choose the type of report you want to see: Screen time, Apps and Games, or Web and Search.

Note: Turn on the Email me weekly reports switch to get weekly emails about activity reports.

Activity reporting features – aka.ms/familyverify

Apps and games

In Apps and games, you can see what apps and games each family member has been using and for how long. If you use content filters to block apps and games that aren’t right for your age, those will also be on the list.

Tip: When your family member leaves the Xbox, remind them to sign out. The activity is still reported even if someone else is using the device while signing in.

Web and search

Your family member’s Web and search activity includes the websites they visited and the terms they searched for on the Bing search engine. If you have web and search filters turned on, any attempts to go to sites that are blocked will also show. Check out our carefully chosen list of websites for all ages for more family-friendly content.

Note: Activity reporting only shows web and search activity when a member is signed into their Microsoft account using the Microsoft Edge browser.

Screen time

Screen time reporting tells you when and for how long each family member used their devices daily and weekly. Find out how much time your family member spends on a certain social media app, game, or web browser, and decide if you want to set limits for any connected devices.

To see a family member’s screen time, tap Today, then Screen time, then Devices.

For Android phones: aka.ms/familyverify

General troubleshooting

  • Please turn on or give Family Safety all permissions for it to work: Find out what permissions the Family Safety app for Android needs.

Screen time limits

  • Screen time still needs to support on Android devices, but you can still limit how long they can use apps and games.
To uninstall the Family Safety app from your child’s device, please follow these steps:

 Android – aka.ms/familyverify

  1. Sign out of the Family Safety app account for your child (tap the app’s menu button, then your child’s name, and then Sign out).
  2. Depending on how old your child is, you may need permission from the organizer to sign them out (Remove members or leave your family group)
  3. Once the child’s account is signed out, go to the settings menu on the Android device and turn off the Device Admin permission for the Family Safety app (Settings > Biometrics and security > Other security settings > Device admin apps > Family Safety > Deactivate).
    • Note: The exact menu names and steps may differ for each Android device depending on its make, model, and Android version. You could also look for “Device admin” in the settings for your Android.
  4. Now, Android users can get rid of the app.

IOS – aka.ms/familyverify

Family Safety can take off your child’s device just like any other app. To remove an app from your home screen, touch and hold it until an “X” appears.

How to find your app version

You may need to update your Microsoft Family Safety app so that things like screen time and app limits continue to work. Follow the steps below to quickly find out which version of an app you or someone in your family has.

Note: App limits can only be set on Android devices right now.

On Android devices: aka.ms/familyverify

  1. Open the app called Family Safety. To open the left pane, click the menu button ().

  2. At the bottom of this window, you can see how many versions of Family safety you have. Ex: v1.2.0
  3. You can get the latest version of the app from the Google Play store if you need to.

On iOS devices: aka.ms/familyverify

  1. Open the app called Family Safety. Tap the home button ( ) to open the left side of the screen.

  2. At the bottom of the window, you can see the number of versions you use. Ex: v1.2.0
  3. If you need to, you can get the latest version of the app from the Apple App Store.

If you turn on notifications in the Microsoft Family Safety app, you’ll notify of anything that could affect your family’s physical or digital safety. Here are some steps to fix the problem if you aren’t getting alerts on your iOS device.

Turn on Family Safety notifications on iOS devices – aka.ms/familyverify

1. If you haven’t already, get the Family Safety app and ensure you’re signed in.

2. Make sure Family Safety has access to alerts by:

  • Settings > Notifications
  • Under “Notification Style,” choose “Family Safety.”
  • Make sure that “On” is selected for “Allow Notifications.”

3. Pick the style of alert and banner you want.

4. Make sure Do not Disturb mode is turned off on your device if it runs iOS 14 or lower.

5. If the iOS version on your device is 15 or higher:

Starting with iOS 15, Focus mode would stop you from getting your notifications. You must give Family Safety permission to let you know when you’re in “focus mode.”

Click on Settings > Focus.

For each mode of focus:

  • Click the mode.
  • Under Allowed Notifications, click on Apps.
  • Under “Allowed Apps,” tap “Add App.”
  • Family Safety should chose from the list.
  • Family Safety should let you know even if you have a focus mode turned on.

Tip: If you just installed Family Safety or restored from a backup, open the app to start getting notifications.

If none of these steps fix the problem, send an email to [email protected]

FAQs – aka.ms/familyverify

You can verify the child’s account by going to https://account.microsoft.com/family and logging in with the adult account/organizer account. On the right side of your child’s account, you’ll see a link to verify it.
Visit family.microsoft.com with a web browser. Sign in to your account for Family Safety.
You can only take away consent for a child’s account if you gave it in the first place. Tip: If you don’t see expected child accounts, another adult or another Microsoft account was used to give permission.
If your child is older than 13, go to the “Manage settings” menu and tap “Account info” to turn off all parental controls. 4. Tap “Stop being watched.” Check the box to confirm your choice, and tap “Stop supervision” again.
To stop being a part of a family, Sign in to family.microsoft.com with a web browser. Click your name, then choose to leave the family group.
Adding people to your family group can help you keep your kids safe online and help them trust and understand what websites, apps, games, and time limits are good for them. At family.microsoft.com, you can see everyone in your family and change how the kids are set up.
No, you don’t need to buy Microsoft 365 Family. You can subscribe to Microsoft 365 personal, which will let you install Office on all your devices and sign in to a total of 5 devices simultaneously.
You can’t get around Microsoft Family features; your parents are in charge. You can ask your parents to let you use those apps again. They will have to log in to the parent account to do so.
Windows 10 family settings can turn off by Signing in at account.microsoft.com/family/family to turn off family settings for a child in your family. Then pick one of the following: Choose Remove, then choose their account, then choose to Remove again to take them out of the family settings.
When you try to send an email from Outlook.com, you may ask to verify your account. This is because we want to keep your account safe. Outlook.com will sometimes ask you to verify your account to ensure you are still you and that spammers haven’t taken over your budget.
Is all of your information about security up to date? Go to account.microsoft.com/security and click on “Advanced security options” to check. See if everything is up to date. Click the Add a new way to sign in or verify if you still need to add an email address or phone number to your Security information.
Most of the time, Microsoft has a green shield next to the sender’s name. These show that the email is from Microsoft or another legitimate sender.

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